Sub-Agent Account Maintenance

Customer Account Maintenance
Add a New Customer Record.

To add a New Customer record from the main menu

Select the Customer Maintenance button.

Press F11 to add a new record.

The Customer Maintenance Screen is displayed.

The Customer Code field is highlighted. Enter the Customer Code for the customer. (Start by
typing the first three letters of the customer’s surname.)

Press the enter key.

The program will allocate the next available two digit number to the end of the three
characters just typed (e.g.: BRO01)

The Customer Name field is highlighted. . Enter the Customers Name. e.g.: John Brown.

Press the enter key.

The Company Name field is highlighted. The system will copy the customer name field
details to Company Name field.

If the Company Name is different type the new name into the field.

Press the enter key.

The contact field is highlighted. Type a contact name into this field.

Press the enter key.

The Email Field is highlighted. Enter the email address details

Press the enter key.

The Phone field is highlighted. Enter the phone number details.

Press the enter key.

The Fax field is highlighted. Enter the fax number details.

Press the enter key.

The Mobile field is highlighted. Enter the mobile phone number details.

Press the enter key.

The Postal Address 1 Field is highlighted. Enter the Street Address Details

Press the enter key.

The Postal Address 2 field is highlighted. Enter address street address information that may
not have fitted on the Address 1 field line

Press the enter key.

The Suburb/Town field is now highlighted. Enter the Suburb/Town details.

Press the enter key.

The Postcode field is now highlighted. Enter the Postcode for the suburb or Town.

Press the enter key.

The State Field is now highlighted. Enter the State.

Press the enter key.

The country field is now highlighted. Enter the Country.

Press the enter key.

The Delivery Address 1 Field is highlighted. Enter the Street Address Details

Press the enter key.

The Delivery Address 2 field is highlighted. Enter address street address information that
may not have fitted on the Address 1 field line

Press the enter key.

The Suburb/Town field is now highlighted. Enter the Suburb/Town details.

Press the enter key.

The Postcode field is now highlighted. Enter the Postcode for the suburb or Town.

Press the enter key.

The State Field is now highlighted. Enter the State.

Press the enter key.

The Country field is now highlighted. Enter the Country.

Press the enter key.

The Zone field is highlighted. From the drop down box select the number or area that you
require.

Press the enter key.

The Store field is now highlighted. Select the relevant store from the drop down box.

Press the enter key.

The Salesperson field is now highlighted. Leave blank or alternatively from the drop down
box select the salesperson.

Press the enter key.

The Delivery Group field is now highlighted. Leave blank or alternatively from the drop
down box select the delivery group.

Press the enter key.

The Club No field is highlighted. Leave this field blank.

Press the enter key.

The Bill Pay Number field is highlighted. Leave this field blank.

Press the enter key.

The Category field is now highlighted. Leave this field blank.

Press the enter key.

The Date established field is highlighted and automatically populated with the current date

Press the enter key

The Date last purchase field is highlighted and automatically populated with the current
date

Press the enter key.

The Date last payment field is highlighted and automatically populated with the current
date.

Press the enter key.

The Account Type field is highlighted. Select the appropriate account type from the drop
down box. For Subagents select the subagent option from the drop down box.

Press the enter key.

The Bill to Account field is highlighted. Leave this field blank; alternatively enter the
Customer Account Code that this account needs to be billed too.

Press the enter key.

The Price Code field is highlighted. Accept the default value that is selected.

Press the enter key.

The Credit Limit Field is highlighted. Enter a credit limit for the customer or leave this field
blank.

Press the enter key.

The Credit Status field is highlighted.

Press the enter key.

The Payment terms field is highlighted, from the drop down box choose the appropriate
terms.

Press the enter key.

The Customer ABN Field is highlighted. Enter the customers ABN if required, or alternatively
leave this field blank.

Press the enter key.

The Tax exemption field is highlighted. Leave the box blank.

Press the enter key.

The Exemption details field is highlighted. Leave this field blank.

Press the enter key.

Press F12 to save.

 

Creating Standing Orders for a Sub‐Agent.

From the Main Computerlink Menu select the Standing Order Maintenance button.

The Screen below will be displayed.

Press the F10 key to alter the current record.

The Product code field is highlighted.

Pressing the F4 key within the highlighted field enable you to search the product file for the
Product code that you require.

Press the enter key to select the Product Code.

Alternatively you may enter the Product Code

Press the enter Key.

The description field is filled automatically with details of the Product that you have
selected.

The Delivery field is highlighted.

This field enables you to categorize the Subagents into different delivery area.

Press the enter key.

Enter the Quantity required for Monday

Press the enter key.

Enter the Quantity required for Tuesday

Press the enter key.

Enter Quantity required for Wednesday.

Press the enter key.

Enter the Quantity required for Thursday.

Press the enter key.

Enter the quantity required for Friday.

Press the enter key.

Enter the quantity required for Saturday.

Press the enter key.

Enter the Quantity required for Sunday.

Press the enter key.

Press the enter key through the other field

If this is a Magazine you may enter through to the other field and enter the quantity that
you require.

Placing the magazine in the other field enable the item to be charged and allocated to the
Subagent when the magazines are brought in through stock receipts.
These steps may be repeated until all the product codes the subagent requires are entered
into standing orders.

Press F12 to save.

 

At the top of the Standing Order Screen for a particular subagent there are also several
other options that can be enabled.

There is an option to stop on Public Holidays with this item ticked you still need to ensure
that the public holidays are entered in the smart diary.

There is an option to stop deliveries up to a certain date. This is useful for when a subagent
may close over the Christmas New Year period. The date that you enter into the system
needs to be the day before they recommence and needs to be entered after their last day of
delivery. Press the Stop Now button when in alter mode for this to activate.

At the Bottom of the Screen you can see at a glance the previous week’s deliveries and
returns for the first product on the subagent standing order.

If you wish to look at the previous week of another product then you need to press F10 to
enter alter mode and then highlight the product that you require and the weeks deliveries
and returns will change to reflect the sales and returns for the previous week of the product
code.

Press F12 to save to exit.

 

i‐Services Module Additional Functions

These button and fields are only visible if the iServices Module is Active.

To utilise the import iServices draw file button please contact Computerlink Support for
further information.

The Route Number Field relates to the Customer file reference number in the iServices draw
file.

 

Subagent Account Maintenance – Suppliers Discount Matrix

This section is only used if you wish to override the discount on particular product from a particular
supplier please use with care.

 

Subagent Weekly Return Form Print

At the end each of week to print subagent return forms from the Main Screen of
Computerlink Shown Below

Select the Subagent Drop down from the drop down menu at the top of the screen

Select Reports and then select Return Form Print. The following screen will be displayed.

In the picture below is a copy of the return report to be supplied to each subagent at the
end of every week. This report can be run after the daily deliveries for subagents are
completed for Sunday. It is possible to print for a single subagent or for all subagents.

Once the invoice has been completed for the subagent it is not possible to reprint a copy of
the weekly return form.

 

Subagent Weekly Returns

From the main screen of Computerlink

Under the Subagent heading select the weekly Returns Button the following screen will be
displayed.

Press F10 to alter the current Record

The week ending date should be the date for Sunday for the week just gone.

If you have missed a week and have not processed the invoice for a subagent you can back
date it to that particular week ending date.

The returns field will now be highlighted.

Enter the return amount for the product.

Press the enter key.

(Note if there are no returns for a particular product enter 0 and press the enter key.)
Continue this process for all paper and magazine returns.

Press F12 to save when completed.

(It is possible to add magazines to a return by scanning them into the system on a blank line
and entering zero for delivered and the quantity for return)

Complete this process for each Subagent.

See Completed return form picture below.

 

Subagent ‐ Weekly Invoicing.

From the Main screen of Computerlink under the subagent heading select the Weekly
Invoicing button

The following Screen is then displayed.

The Week ending date should be the week that has just been completed.

Enter the subagent code or all to print all subagent Invoices.

In the invoice Criteria field choose the type of format that you require for your invoice to
the subagent.

Select the number of invoices that you wish to print with the arrow in the right hand side of
the Number of Copies field.

Prior to processing the invoice chose the list invoice button to check the invoice that you are
sending to subagent. At this point you are still able to correct any errors that may have been
made.

Below is a copy of a list invoice

If you are satisfied that the invoice is complete and no corrections need to be made

Select the process button and process the invoice.

 

Subagent – Daily Deliveries.

From the main Computerlink Screen upon selecting the Daily Deliveries button under the
Subagent Heading the following screen will be displayed.

This screen displays all the items that are required for all the subagent for delivery on a
particular day.

Press the F10 key to alter the current record.

The Deliver code field is highlighted with A in it.

The Delivery Date field is highlighted with the current date and beside it the day of the
week.

There is a box option for Public Holidays‐ This needs to be set in smart diary for this feature
to have any effect on the daily deliveries.

At this point in the process it is possible to exclude publications or alter the quantity to be
delivered to a subagent.

It is also possible to set the bulk sizes for subagents for the next day. If this is set it will
appear on the delivery docket for the subagents. Contact Computerlink Support if you wish
to use the bulk size layout.

Press the Process Button.

The Subagents Delivery Matrix will be printed followed by the Subagent Delivery Sheets see
example of Subagent Delivery Sheet below.

 

Subagent ‐Delivery Reprint

It is possible to reprint a deliver docket for a particular subagent or for all subagents if the
printer did not work.

From the main Computerlink Menu

Select Subagents from the top drop down menus and select the Delivery Docket Reprint
option

The following Screen will be displayed.

Enter the Date that you wish to print the Delivery slips or Matrix.

Press the enter key.

Enter All for All subagents or enter a particular subagents Code

Press the enter key.

Select the Print Delivery Slips Button or Print Matrix Button.

 

Subagents‐ Manual Deliveries

From the Main Computerlink Menu

Select the Manual Deliveries button from under the Subagents heading.

The Subagents Manual Delivery Screen is displayed (see picture below)

Press F10 to alter if this is required Subagent.

Alternatively Pressing the F4 key brings up a search screen for subagents, highlight the
required subagent and press the select button.

Press F10 to alter

The Delivery date field is highlighted

Enter the Delivery date you require in the field